Please check the page for each item for size details. Most of our t-shirts are of a uniform standard, sizes and style to keep things simple and help ensure there are no surprises. We do offer additional items in order to be able to offer a wider range of sizes and colours in some cases. If you want any clarification or are interested in an item that isn't currently available in a big or small enough size please let us know and we will explore adding appropriate options for you.
We have everything manufactured and delivered locally in the UK. Everything is processed via PayPal so whether you use your account or a credit card with PayPal processing it you'll get information from them about what that translates to in $, Euro or whatever. We cannot say exactly what your processor will charge you but most will let you know when you are making a purchase.
When you place an order there is an initial lead time for the order to be processed. There then follows a shipping time before your order reaches you. Use the info below to estimate your expected delivery times. Please note these are working days (5 a week) and take into account when you initially place the order. If you order in the morning you can reasonably include that day but a Friday evening order will effectively start on the Monday, although you can rely on that more than if it were placed at lunchtime that it would certainly start being processed that day. Having said all that we will be as fast as we can and hopefully more often than not we will be quicker than expected in most cases.
- All orders are made to order and take 3-5 working days typically to ship.
- Orders will then typically take the following times to be delivered to you depending on your location.
- Please allow enough time before enquiring about any item that hasn’t been delivered.
- If you order on a Monday in the UK you could get your order the same week, but probably early the next week. In the EU you would hope to get it early the next week but it could possibly not quite make it that week if you were unlucky. In the worst case your order might take as long as three weeks to Australia or another far flung territory.
Shipping Times via Recorded Delivery
UK - 1 to 3 working days.
EU - 3 to 5 working days.
Everywhere else - 7 to 10 working days.
Additionally take into account where the product you ordered was sourced from too. Some might be local to you even if you are outside the UK. Others might be coming from outside the UK too so times will vary accordingly. In any case you can always ask for an update and we will be happy to investigate.
In practice we obviously have to adhere with standard PayPal terms so you can always order without worry.
However as our products are custom made there is occasionally the situation where things are made incorrectly or there is a fault. Please notify us of any problem within 7 days of receipt and we will take up the matter with our supplier. Problems are rare but they can happen. Either way we will make it right so you get what you ordered for the agreed price. We cannot accept returns for custom made products that are not faulty in any way. So when you order you are committed to what you order - but we are equally committed to making sure you get it too.
The main thing to do is get in touch so we can get onto it. Please allow for International times differences in these situations too. We are 5 hours behind you but our suppliers are not, so you can get out of sync. Rest assured we will always try and resolve issues as fast as possible, Thanks.